Our registered company is ACRE Network AB (referred to as “ACRE” below), represented by David Hay and Magnus Åkerberg, and our website address is: https://accesscre.net. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect

ACRE collects the following data:

• Personal identification information (Name, email address, phone number etc.)
• Job title
• Geographical area of responsibility (i.e. country or region).

How do we collect your data?

You directly provide ACRE with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services
• Complete a customer survey or provide feedback on any of our message boards or via email
• Use or view our website via your browser’s cookies
• Submit an information request when using our Service Provider Directory
• Submit a question to us to be forwarded to other members within the network.

How will we use your data?

ACRE collects your data so that we can:

• Process your membership and manage your account
• Email you with newsletters, marketing material and other information about the network
• Share your submitted data to connect you with other members in the network
• Respond with relevant information when you submit an information request using our Service Provider Directory
• Share your submitted data when sending occupier members of the network information about your services (Service Provider members only).

When ACRE processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

ACRE securely stores your data using Airtable and HubSpot. For more information please see the following weblinks: https://airtable.com/security, https://airtable.com/privacy, https://legal.hubspot.com/privacy-policy, https://legal.hubspot.com/dpa, https://legal.hubspot.com/product-privacy-policy

Whilst you are a member of the network ACRE will store your; personal identification information (name, email address, phone number etc.), job title and geographical area of responsibility (i.e. country or region). If you choose to leave the network ACRE will keep the data listed above for a maximum period of two years and thereafter delete your data from our Airtable and HubSpot databases.

Marketing

ACRE would like to send you information about products and services of ours that we think you might like. You have the right at any time to stop ACRE from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

What types of cookies do we use? – and how do we use cookies?

ACRE uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

There are a number of different types of cookies, however, our website uses:

• Functionality – ACRE uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – ACRE uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. ACRE sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Links to reports, articles and videos under Insights & Research may also include embedded content or redirect you to other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Other members in the network.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What are your data protection rights?

ACRE would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request ACRE for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that ACRE correct any information you believe is inaccurate. You also have the right to request ACRE to complete the information you believe is incomplete.

The right to erasure – You have the right to request that ACRE erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that ACRE restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to ACRE’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that ACRE transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Privacy policies of other websites

The ACRE website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

ACRE keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21^st January 2021.

How to contact us

If you have any questions about ACRE’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at our email: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that ACRE has not addressed your concern in a satisfactory manner, you may contact The Swedish Data Protection Authority (Swe: Datainspektionen):

Telephone: +46 (0) 8-657 61 00

Email: [email protected]